What is the check-in and check-out policy for The Highlands At Sugar?
Check-in is at 16:00 and check-out is by 10:00.
75 photos
THE HIGHLANDS AT SUGAR, Banner Elk
182US$
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Key details
About the Hotel
2173 Sugar Mountain Drive,
Banner Elk,
North Carolina,
United States,
28604,
North Carolina
- Close to Sugar Mountain
Great
8.3
8.1
3.7
3.6
Loved by The Highlands At Sugar Hotel guests
"The spacious, fully equipped apartment unit 101-B offers two bedrooms, two bathrooms, and a two-story townhouse layout with two balconies."
"We loved sitting out on the porches with the magnificent view and watching the birds feed at the feeders we brought with us."
"The game room and puzzle areas they provided were a big hit with our young boys."
Amenities
The Highlands at Sugar offers extensive amenities for both relaxation and recreation. Guests can enjoy an
Rooms
Accommodations at The Highlands at Sugar include
Location
Nestled in
Family-Friendly Features
The Highlands at Sugar accommodates families with amenities designed for children and activities. A
Dining Options
The resort does not have on-site dining but is conveniently located near various local restaurants. Guests can choose from options like
Highlights
Location: Nestled in Sugar Mountain, NC
Rooms: One and two-bedroom units
Amenities: Enclosed heated pool and sauna
Family-Friendly: Recreation room for children
“This Banner Elk retreat makes an ideal base for active families. Fully equipped kitchens and in-unit fireplaces add comfort, while amenities like the indoor pool, hot tub, and games room promise fun after a day on the slopes or exploring nearby Grandfather Mountain. The complimentary ski season shuttle seals the deal.”
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Select your room type
The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals
One-Bedroom Suite
2 persons
700 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Two-Bedroom Apartment
2 persons
1195 sq. feet
2 Queen Size Beds
Shower
Coffee machine
room details
Two-Bedroom Apartment Single Beds
2 persons
1195 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Room rates & availability calendar
See the best prices and book your dates today!
Amenities & services
Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking
General
- Non-smoking rooms
- Free Wi-Fi in public areas
- Free parking
- No pets allowed
- Vending machines
Sports & Fitness
- Fitness centre
- Billiard tables
- Table tennis
Guest Parking
- Dryer
- Cookware/ Kitchen utensils
Business
- Fax/Photocopying
Children
- Board games
- Children's play area
Spa & Leisure
- Indoor swimming pool
- BBQ facilities
- Sauna
- Jacuzzi
Room features
- Heating
- Sitting area
- Dining table
Bathroom
- Washing machine
- Free toiletries
Self-catering
- Dryer
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
Room decor
- Carpeted floor
Show more
The Highlands At Sugar Hotel Location
2173 Sugar Mountain Drive,
Banner Elk,
North Carolina,
United States,
28604,
North Carolina
Map view
2173 Sugar Mountain Drive,
Banner Elk,
North Carolina,
United States,
28604,
North Carolina
City landmarks
Ski Area
Sugar Mountain Resort
1.2
mi
Landmark
Sugar Creek Gem Mine
1.4
mi
Landmark
Foscoe Grandfather Comm Ctr
1.0
mi
Landmark
Flattop Mountain
1.3
mi
Landmark
Arbor Dale Church
1.2
mi
Landmark
Wildcat Lake
1.2
mi
Store
Ski Country Sports
1.5
mi
Landmark
Banner Elk Seventh-Day Adventist Church
1.3
mi
Landmark
Banner Elk Church of Christ
1.3
mi
Gallery
The Art Cellar
1.5
mi
Landmark
Hanging Rock Chapel
1.6
mi
Landmark
Linville Gap
1.9
mi
Landmark
Peak Mountain
2.0
mi
Landmark
EDGE of the WORLD Whitewater Rafting
1.9
mi
Church
Banner Elk Methodist Church
1.9
mi
Landmark
Clark Gallery
1.9
mi
Church
Banner Elk Presbyterian Church
1.9
mi
Park
Tate-Evans Park
2.1
mi
Gallery
Mountain Blue Gallery
2.1
mi
Store
Lowes Foods of Banner Elk
2.2
mi
Ski Area
Hawksnest Snow Tubing and Zipline
2.5
mi
Landmark
Linville Gorge Wilderness Area
2.5
mi
Landmark
Valley Haven Church
2.4
mi
Landmark
Profile Trail
2.5
mi
Golf Course
Grandfather Golf and Country Club
2.6
mi
Landmark
St. Bernadette Catholic Church
2.6
mi
Landmark
Mount Calvary Church
2.7
mi
Landmark
Bear's Paw
2.9
mi
Landmark
Hawksnest Golf and Ski Resort
2.9
mi
Explore Banner Elk
Local Highlights
Sugar Mountain Resort
5-minute drive
A premier destination for skiing and snowboarding in winter, with stunning mountain views and family-friendly activities year-round.
Sugar Creek Gem Mine
5-minute drive
An engaging gem mining experience for all ages, featuring a variety of gems and mineral collections to discover and take home.
Wildcat Lake
5-minute drive
A serene spot for swimming, fishing, and picnicking, offering a peaceful retreat amid nature with scenic trails.
Hawksnest Snow Tubing and Zipline
10-minute drive
Thrilling snow tubing and zipline adventures provide year-round excitement, making it perfect for thrill-seekers and family fun.
Ski Country Sports
5-minute drive
Sports shop and rental service for skiing and snowboarding gear, plus live demos and expert advice from friendly staff.
Getting around town
Looking for early-bird discounts?
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Property information and rules
Check-in
from 16:00-17:00
Check-out
from 08:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of rooms:
57
Reviews and Ratings
What past guests shared about their stay
Pros
Stunning views
Easy ski access
Heated indoor pool
Functional kitchens
Cozy units
Cons
No air condition
Slow housekeeping
Guest reviewsOpen reviews
FAQs
About The Highlands At Sugar
How far is The Highlands At Sugar from the nearest airport?
The hotel is 100 km from Tri-Cities Regional Airport.
What are the nearby attractions to The Highlands At Sugar?
Nearby attractions include Sugar Mountain Ski Resort (approximately 3 km), Grandfather Mountain (18 km), and Tweetsie Railroad (approximately 22 km).
What dining options are available near The Highlands At Sugar?
Guests can dine at puerto Nuevo Mexican & Seafood Restaurant located 5 km from the hotel.
What amenities does The Highlands At Sugar provide?
The hotel features a fitness center, indoor swimming pool, hot tub, sauna, and games room with billiards and table tennis.
What room amenities can guests expect at The Highlands At Sugar?
Rooms include Wi-Fi, flat-screen TV, fully equipped kitchen, air conditioning, and a wood-burning fireplace in select units.
Does The Highlands At Sugar offer any recreational facilities for children?
The hotel offers a children's playground and a games room for family fun.
Is parking available at The Highlands At Sugar?
Free private parking is available on-site without the need for reservation.
Is there a shuttle service at The Highlands At Sugar?
A free shuttle service is provided to Sugar Mountain Base Lodge during the ski season.
What wellness facilities are available at The Highlands At Sugar?
Guests can relax in the sauna, hot tub, and heated indoor pool.
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